Shipping Schedule for Spring 2008
Here you will find all the information that relates to your custom boutique apparel and our shipping policy and calendar.
Please read carefully. Currently, Josiekat's Trunk orders are taking two to three weeks to assemble and ship. Please note the following dates. This will help you determine when your HOLIDAY order will ship.
*****IMPORTANT: If it is for a specific holiday or occasion, please indicate that in the comment section of the checkout process.***** Orders with no date or holiday specified will be shipped 2 to 3 weeks after the order is processed. Josiekat's Trunk is a "custom clothing boutique" and we do not stock our apparel as retail stores do. All orders are sent to production after the order is placed.
Deadlines for Holiday Ordering:
Order by Thursday, January 31st for delivery before Valentine's Day, February 14th.
Order by Monday, March 10th for delivery before Easter, Sunday, March 23rd.
Order by Friday, June 20th for delivery before Friday, the 4th of July.
Shipping costs start around $5 and vary by weight. The heavier the items/apparel the more the shipping. All hairbows have a fixed shipping price of $2.00 each(single or pairs). Fabric shipping starts at $3.00 per yard and is discounted after 3 yards are purchased. If you have special shipping needs, please email us before placing your order.
Please Note: We have received many requests after orders are placed for expedited shipping and in order to be fair to those that pay for rush charges, we cannot promise rush assembly and shipping. We will get your item there by the specified holiday if the deadline is met. Orders placed after the recommended cut-off dates will need to purchase our assembly/shipping upgrades for guaranteed holiday delivery. We will extend our dates if we can assure holiday delivery is still possible. All apparel and accessories are custom made at the time of order. If you have any questions regarding our shipping, please email us. Our shipping VIP upgrade can be found on our gift certificate page. Our typical delivery is approximately 2 to 3 weeks from the time of order(unless a holiday cut-off has been extended). This means your order will ship 2-3 weeks after you place your order. We offer same week and 48 hour turn-around for an additional charge. If you order from our guest designers, a 3 week lead time is needed unless prior approval has been made via email.
SPECIAL HOLIDAY INFORMATION: We have Fed-Ex 2 day shipping available this year for the holidays. We require an adult signature when they package arrives. If no one will be there, please choose an alternate shipping address, such as work, to ensure that your package arrives by the intended date. We are not responsible for missed shipments where there is no adult to sign for the delivery. If you need special arrangements for your delivery, please email us and we will make sure we take care of changes or special delivery needs. We can often overnight with a shipping surcharge. We have found FedEx to be the most reliable method this time of year. We will arrange a Saturday delivery with upcharge via FedEx.
WEATHER DISCLAIMER: We have been having issues with both FedEx and USPS shipping due to freezing weather, snow and ice. They will not guarantee arrival or on-time delivery when planes cannot fly. Because this is out of our control, please know that we do everything we can to ship in time for an arrival(holiday, pageant or special occasion). We will not be able to refund purchases due weather delays beyond our control. We ship Fed-Ex Overnight and 2-Day as well as USPS Priority and Express. These services should arrive overnight or within 2 to 3 days of shipping. Weather will delay these services and we are not able to predict which cities they will go through that may slow delivery times significantly. If you have any questions regarding this policy, please contact us before ordering.
We offer items made by guest designers on our website. Items by Little Britches or Pretty Me Designs may have up to a 3 week delivery date. If you need an item from these manufacturers sooner, please email us. These items will ship separately from your Josiekat's Trunk apparel. Holiday shipping schedule found above applies to guest designers.
